(603) 934 - 3454

About Franklin VNA & Hospice

Our Mission: To provide quality Home Health Care, Hospice and education to individuals and families in our communities so that they may reach their highest level of independence.

Agency History

The Franklin VNA & Hospice is a non-profit, independent Home Care agency that was incorporated in 1945. One nurse was hired to work for what was then called “Franklin Public Health Nurse”. Care provided was mostly to the underprivileged and the nurse was called “the district nurse”.

By 1960, the nurse had a helper and the office was a cubby hole in the Franklin Police Station. In 1965, the staff consisted of 2 nurses, 2 aides, a secretary and a director and the agency moved to a bigger office at Franklin Regional Hospital. In 1975, the Board of Directors authorized the purchase and remodeling of a plumbing supply building on Chestnut Street. The staff grew to 4 or 5 nurses, several home health aides and homemakers, a secretary and the director (about 15 to 20 people in all).

In 1991, as home care became more necessary because people were being discharged from hospitals sooner than they had been before, a second floor was added to the building on Chestnut Street.  Nurses were now able to provide IV therapy and other high tech care at home. Staff grew to accommodate the increased need.

In 2005, the VNA received Medicare certification for Hospice. The Hospice program allows people with terminal illnesses to spend their remaining days at home among their loved ones. In its first year, the Franklin VNA Hospice Program cared for more than 30 clients and their families in Franklin, Tilton and Northfield, making over 750 home visits in the course of their care.

Our Service Area

  • Andover
  • Belmont
  • Boscawen
  • Canterbury
  • Franklin
  • Gilford
  • Gilmanton
  • Hill
  • Laconia
  • Northfield
  • Salisbury
  • Sanbornton
  • Tilton
  • Webster
  • Surrounding towns as requested

Board of Directors

Chair

Kathleen Kidder, APRN

Vice Chair

Virginia Blackmir, APRN

Treasurer

Deborah Tessier

Secretary 

Cheri Caruso

Board Members

Mason Donovan

Christopher Seufert, Esq

Mike Foss

Senior Leadership 

CEO

 Krystin Albert BSN, RN, Chief Executive Officer

 Krystin earned her Bachelors of Science in Nursing from Rivier College. She has over 20 years of extensive healthcare experience, and has been with Franklin VNA and Hospice since 2013. Before being promoted to CEO in 2020 Krystin was the Director of Home Health & Hospice Services. Her hobbies include camping, hiking, kayaking, and spending time with her dog and family.

Revenue Integrity Manager

Jennifer Boyce 

Jennifer has a degree in Medical Billing and Coding, specializing in both finance and accounting. She has 9 years of experience in the healthcare industry and has been with Franklin VNA & Hospice since 2017. Her hobbies include gardening, spending time with her 2 dogs & family, and traveling

Office and Private Duty Manager

Jillian Aucoin 

Jillian earned her Bachelors in Business Administration specializing in Healthcare from Southern New Hampshire University. She has 11 years of experience in the healthcare industry, and has been with Franklin VNA since 2014. Her hobbies include playing golf and volleyball, along with kayaking, and fishing.

 

Therapy Manager

Rachael Dargie

Rachael received a Master’s degree in Occupational Therapy in 2008 from the University of NH. She has been a part of the Franklin VNA team since 2011. Her first experience with the Franklin VNA was through receiving services herself. She enjoys competitive running, DIY projects, reading, and spending time with her spouse and 2 small children.

 

 

Director of Home Health & Hospice Services

Kristine Santos BSN, RN

Kristine earned her Bachelors of Science in Nursing from the University of Santo Tomas in the Philippines. She has over 29 years of extensive healthcare experience, and has been with Franklin VNA & Hospice since 2021. Her hobbies include cooking, baking, and jewelry making.

Human Resources/Executive Assistant

Cherrie Murray

Cherrie has a degree in Medical Office Management and Medical Transcription. She has 15 years of experience in the healthcare industry and has been with Franklin VNA & Hospice since 2019. Her hobbies include spending time with her family, volunteering with nonprofit organizations working with special needs individuals, spending time at the ocean, and is an avid reader.

RN Educator

Kristel Mattice

Kristel has her Bachelors of Science in Nursing from Southern New Hampshire University and is currently obtaining her Master’s degree as a Family Nurse Practitioner from Simmons University. She has over nine years of healthcare experience. Her hobbies include spending time with her husband and two dogs, snowboarding, four wheeling, and snowmobiling.

Medical Director

Carey Rodd

Dr. Rodd earned his medical degree from the University of Cincinnati College of Medicine and completed his residency at Kent hospital and specializes in Internal Medicine. He has been the Medical Director for Franklin VNA & Hospice since 2009 and is also the Medical Director of Merrimack County Nursing Home in Boscawen. His hobbies include hiking, traveling, and spending time with his family.

Our Certifications

The Franklin VNA & Hospice is licensed by the state of New Hampshire as a Home Care Agency and also licensed as a Hospice Agency. Both programs are Medicare certified.

Home care services require a physician’s order to be covered by health insurance or Medicare / Medicaid. All patient information is strictly confidential. The clinician caring for the patient communicates with the doctor ordering services.